Training Course FAQs


What if I want to purchase licenses for my agency or community?

Just click this link to purchase licenses:  PURCHASE LICENSES  Group discounts begin at just 2 licenses, and steep discounts are given to agencies which purchase in quantity—and your license will valid indefinitely when you purchase additional licenses for my agency or community.

How can I pay?

You can pay online using a credit card, invoice or purchase order.  Just click this link and select your payment option  ADDITIONAL LICENSES

Can my agency get more than one free license?

We have purposely made the licenses extremely affordable, and we are a nonprofit dedicated to helping policing.  If you are having trouble paying for additional licenses, please reach out to us and we will make whatever your needs are work:

Can I get a group discount?

Yes.  Group discounts begin at just 2 licenses, and steep discount are given to agencies which in quantity—and your license will valid indefinitely when you purchase additional licenses for my agency or community.

Can I work at my own pace?

Yes, the course is completely self-paced, online and interactive.  Watch one of our introductory training videos here: TRAINING VIDEOS

Can I go through the content again?

Yes, you can review the content as many times as you wish and take the quizzes for as long as your individual license is valid.

Can I lend my license to another person?

No, course license seats are issued to individuals and are not transferable.

What happens when I complete the course?

Upon completion of the course, you will earn a Certificate of Completion which recognizes you for having completed the training.  In addition, there is also Peace Officer Agency Certifications for agencies which completed additional requirement.  Click here to learn more about the Peace Officer Agency Certification process: AGENCY CERTIFICATIONS

How do I start the agency certification process?

Once you have completed the course, you can begin the agency certification process.  This process is comprised of 7 categories ranging from Leadership Commitment to Training to Sustainability.  Learn more about the agency certification process here:   AGENCY CERTIFICATIONS

When does my agency certification expire?

Agency certifications are good for a two-year period.   Agencies are invited to go through the certification process again after each two-year period.

How do I get my agency certification award plaque?

Once you finish the agency certification process, you will see the certification plaque contact form and enter your agency name and the date of completion.  We will mail you your plaque within two weeks of completing this form to the address you specify.

Will there be other certifications?

Yes, we will be announcing other certifications and accreditations soon, such as the IADLEST course certification.  We will email you to announce each new certification. 

What if I need technical or other support?

For technical support, contact our support team here:  SUPPORT  If you have other questions or need other support, please reach out to us below. 

Our Contact Information

If you have any additional questions, please email and we will respond within 1 business day.


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